by DavidFraser | Mar 7, 2016 | Relationship Skills
Probably more than you realise—and maybe not the message you’d like to be heard. There’s nothing new about this, of course: We’ve been aware of non-verbal communication for a long time. But we’re inclined to forget just how a potent a medium it is—and generally one...
by DavidFraser | May 28, 2012 | Communication, Relationship Skills
Picture this… The tone of voice changes: The “uh-uh”s and “yes”s are still there, but they have a hollow sound to them. The nods of the head are automatic. The gaze is no longer intent. He’s gone. I keep talking a little longer and finish a sentence or two to be...
by DavidFraser | Dec 7, 2011 | Communication, Energy, Leadership, Learning, Personal Mastery, Relationship Skills
We’re in almost complete silence. The background noise level is very low. We hear a little noise from outside, but not much. The winter sun streams in from the large windows. Everyone is aware of everyone else. Nothing is said. Nothing needs to be said....
by DavidFraser | May 3, 2010 | Relationship Skills
Events of the last week where Gordon Brown’s comments intended to be private were heard in public (to understate things more than a little) would seem to highlight the dangers of using radio microphones. But they highlight more than that. Are private comments...