by DavidFraser | Jan 26, 2016 | Leadership, Personal Mastery, Relationship Skills
Last couple of years, it seems to have become common for a person or an organisation which has messed up or done something stupid to try and construct what should be an apology with a sentence that begins “I’m really disappointed that I was a xxx yesterday / or did...
by DavidFraser | May 14, 2012 | Communication, Relationship Skills
… and what to do about it? You’ll have been there, I’m sure… The conversation waxes and wanes, ranges about, goes round and round, without anybody ever seeming to “nail” the issue. Nobody falls out, but they never quite seem to line up either. Why is that?...
by DavidFraser | Nov 28, 2011 | Collaboration, Leadership, Relationship Skills
One idea leads to another. Quickly the project takes shape. It’s all quite unexpected and the end result is way beyond the initial starting point. Why? Because the individuals involved trust each other absolutely, not so much about money though that is important, but...
by DavidFraser | Sep 28, 2011 | Leadership, Organizations, Relationship Skills
The onlookers hold their breath… Frank has worked in the organization for years. He’s just queried the young, new manager’s request to undertake a task in a particular way. Frank doesn’t think it’s the most effective approach. In fact, he doubts it’ll work at...
by DavidFraser | Aug 22, 2011 | Collaboration, Current Affairs, Leadership, Relationship Skills
When the going gets tough, when markets contract, when budgets decline, when promotion is rare, our instinctive response is to retreat and defend what we have. Parts of our brain that kept us alive in a more dangerous world respond vigorously to the threats we...
