by DavidFraser | Sep 12, 2016 | Relationship Skills
Sometimes we need to conduct a relationship through a third party. For example, we might be supplying something to our customer’s customer, and need to discern indirectly what they require. Unfortunately, the person or organisation in the middle may not be that...
by DavidFraser | Jun 27, 2016 | Leadership, Relationship Skills, Systems
Been reading Daniel Kahneman’s excellent and very useful “Thinking, Fast and Slow”… He says: If asked a difficult question we don’t know the answer to, we will normally pick an easier one we do have an answer to, and provide the answer to that one instead. And...
by DavidFraser | Jun 20, 2016 | Leadership, Relationship Skills
Leaders in businesses and organisations often say they want their people to step up and take more initiative. Unfortunately… Some, in the next breath, will say they want certain things done a certain way, and they’ll end up directing the action they want. Other...
by DavidFraser | Jun 13, 2016 | Leadership, Relationship Skills
It’s remarkable how often this comes up as a theme: the challenge of getting a group of people on board with a course of action. Our natural inclination is often that the hard task in a situation is working out what to do and the easy bit is taking other people...
by DavidFraser | Jun 8, 2016 | Leadership, Personal Mastery
It’s seem slightly paradoxical, doesn’t it? If we put our big goal out of our mind and just focus on getting small things done, it’s easier to take those minor steps—to do the mundane. And so we make more progress towards our main objective. The...
