by DavidFraser | Jan 23, 2015 | Change, Leadership
The tea is poured. The seating is comfortable. The TV is OK. But the biscuit isn’t wanted. No big deal. It’s set down on the coffee table. The dog barks at the biscuit. The dog is hushed. The dog barks again, louder. The dog is given a bit of the biscuit. Soon, the...
by DavidFraser | Jan 21, 2015 | Personal Mastery
Doing what you have to do today is relatively easy. You have to do it after all. Doing what you don’t have to do today is harder. There’s no urgency: not today, not tomorrow, not even the next day. It’s easy to put it off, especially if the task is a...
by DavidFraser | Jan 19, 2015 | Change, Leadership, Relationship Skills
It all depends on your perspective of course… Who’s at arms length from who? We might feel more secure keeping uncomfortable (but needed) influences at arm’s length. The thing is… It’s tempting to keep people at that distance; to not let...
by DavidFraser | Jan 14, 2015 | Personal Mastery
Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how we will react to it. That’s a problem. As W Edwards Deming said,...
by DavidFraser | Jan 12, 2015 | Relationship Skills
Our rational brain, and our education for that matter, would like us to believe that people make a decision to buy based on logic and the facts – that’s “buy” as in literally a sale, or perhaps just a decision to pay attention to someone or...