The dog barks again

The dog barks again

The tea is poured. The seating is comfortable. The TV is OK. But the biscuit isn’t wanted. No big deal. It’s set down on the coffee table. The dog barks at the biscuit. The dog is hushed. The dog barks again, louder. The dog is given a bit of the biscuit. Soon, the...
Doing what you don’t have to do today

Doing what you don’t have to do today

Doing what you have to do today is relatively easy. You have to do it after all. Doing what you don’t have to do today is harder. There’s no urgency: not today, not tomorrow, not even the next day. It’s easy to put it off, especially if the task is a...
The emotion and the numbers

The emotion and the numbers

Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how we will react to it. That’s a problem. As W Edwards Deming said,...