by DavidFraser | Feb 4, 2015 | Personal Mastery
Are we discriminatory when we buy? We’d all like to think we’re not prejudiced, in general terms, and no doubt we work hard to avoid that. Unfortunately… The reality is, however hard we try, we are likely to be more cautious with people who seem different. The...
by DavidFraser | Feb 2, 2015 | Communication, Relationship Skills
We often need to transfer knowledge from one person to another. And yet, how effectively do we really do that? Quite often our approach is to turn the knowledge into information on paper (or perhaps Powerpoint slides), usually in objective, dispassionate, businesslike...
by DavidFraser | Jan 30, 2015 | Change, Leadership
They say the way we do anything is the way we do everything. When it comes to leadership and management, we tend to lead and manage in a paradigm dictated by our professional or vocational expertise—our worldview, if you like. For example… Scientists manage...
by DavidFraser | Jan 28, 2015 | Learning, Personal Mastery
Most of the time we focus on answering the question—or trying to. But is it the right question? Are we investing our energies in solving the right problem? In my own (sometimes painful) experience… We’re inclined to spend rather too much time trying to answer a...
by DavidFraser | Jan 27, 2015 | Relationship Skills
Sometimes it’s worth reminding ourselves of our reasons for doing something. Specifically… Why focus on relationship skills, whether in a professional or a personal context? After all, talking about the subject can seem a bit “preachy” if...