by DavidFraser | Feb 6, 2017 | Relationship Skills
The phrase “critical friend” is sometimes used to describe the role of a trusted adviser and, in particular, one who is prepared to tell you something you might not really want to hear—but do need to hear. The role is reasonably widely understood, but that doesn’t...
by DavidFraser | Oct 3, 2016 | Leadership, Relationship Skills
Which is more important: being fluent or being connected with your audience i.e. the other party? Traditionally, we pay a lot of attention to being fluent, even organising many aids to make sure we can join words together in a smooth and flowing way. Actually…...
by DavidFraser | Feb 8, 2016 | Leadership, Learning, Relationship Skills, Special Needs
It’s a funny thing… Sometimes we need to aim for less, to get more. In leadership and management, it’s tempting to demand a great deal from another person in the hope of getting some of it. Actually, we risk getting none at all if they are...
by DavidFraser | Oct 15, 2012 | Communication, People Magic, Relationship Skills
If you state you’re withholding information, you create a barrier between yourself and the people you are with. You break the connection. If you must have secrets, keep even that a secret. Of course, you must respect confidences, and not share what you’re not meant to...
by DavidFraser | Dec 7, 2011 | Communication, Energy, Leadership, Learning, Personal Mastery, Relationship Skills
We’re in almost complete silence. The background noise level is very low. We hear a little noise from outside, but not much. The winter sun streams in from the large windows. Everyone is aware of everyone else. Nothing is said. Nothing needs to be said....
