Top-down or bottom-up?

Top-down or bottom-up?

Which is the best way of running organisations? Answer: Neither. We need both, if we want the best results and an engaged team. Top-down for direction and accountability, bottom-up for energy and resilience and adaptability. We need to keep the two in equilibrium, and...
How consistent is your business?

How consistent is your business?

Or you could say, “How congruent?” Let’s focus on the individual first… A congruent person is one whose behaviour is a consistent reflection of their values and beliefs, and their sense of identity. Some of these values and beliefs may be in tension with each...
Why the ancients had it all figured

Why the ancients had it all figured

You notice it immediately. The meeting’s hardly started before you realise it’s all going to be facts and figures; all logical and analytical—nothing from the heart at all. I can spot this behavior well because it used to be mine. It took me years since it was first...