by DavidFraser | May 1, 2015 | Change, Leadership, Systems
We need to get people’s attention from time to time… We may well need them to accommodate what we need done, or what they need to do to give effect to what we’re offering them. If we expect them to drop everything though, it probably isn’t going to happen. I’ve...
by DavidFraser | Jan 27, 2015 | Relationship Skills
Sometimes it’s worth reminding ourselves of our reasons for doing something. Specifically… Why focus on relationship skills, whether in a professional or a personal context? After all, talking about the subject can seem a bit “preachy” if...
by DavidFraser | Mar 12, 2014 | Communication, Leadership, Personal Mastery
…it is sometimes necessary to take into account the actions of other people. It was a week of Winston Churchill quotes last week, though not, in fact, this one: “In making plans for war, it is sometimes necessary to take into account the actions of the...
by DavidFraser | May 28, 2012 | Communication, Relationship Skills
Picture this… The tone of voice changes: The “uh-uh”s and “yes”s are still there, but they have a hollow sound to them. The nods of the head are automatic. The gaze is no longer intent. He’s gone. I keep talking a little longer and finish a sentence or two to be...
by DavidFraser | Jun 21, 2010 | Relationship Skills
Do you have this problem? You find that certain people just talk about themselves all the time. You’re happy to listen and attend to them a lot, even much more than half the time when you’re together, but there are occasions when you’d like them to pay...
