by DavidFraser | Feb 6, 2017 | Relationship Skills
The phrase “critical friend” is sometimes used to describe the role of a trusted adviser and, in particular, one who is prepared to tell you something you might not really want to hear—but do need to hear. The role is reasonably widely understood, but that doesn’t...
by DavidFraser | Jan 30, 2017 | Leadership, Organizational Development, Organizational Learning, Relationship Skills
Does delegation mostly go up or down your organisation? Seriously. The art of effective delegation is perhaps the poor relation of management and leadership practice—not very exciting to study—but nevertheless very important. So often, I meet leaders or even whole...
by DavidFraser | Jan 23, 2017 | Leadership, Organizations, Relationship Skills
I think we underestimate this asymmetry. The taking of initiative by team members can be a fragile thing. It’s much, much easier to shut it down than get it going in the first place. The truth is we really don’t need to worry that we can stop something if we need to...
by DavidFraser | Jan 16, 2017 | Communication, Leadership, Relationship Skills
Sometimes we wonder whether we should say something or not, probably because it’s sensitive in some way. I’ve always reckoned that if we’re unsure whether to take a particular action or not, we should do the positive thing i.e. take the option that...
by DavidFraser | Jan 9, 2017 | Business, Leadership, Personal Mastery, Relationship Skills
How often do you review your goals (assuming you set some in the first place, of course)? Obviously, it’s traditional to set personal goals at the turn of the year and it’s a good idea. It’s a good time to do it too, because we need a bit of downtime to reflect on...
by DavidFraser | Oct 17, 2016 | Leadership, Relationship Skills
Our inclination is to think that it should be possible to resolve issues, disagreements, and even conflict in one go—in a day perhaps. Sometimes, no doubt it is, if we can bring enough goodwill and expertise to bear. Other times, we may only be able to proceed part...
