Be the boss or be the change?

Be the boss or be the change?

It’s a trap we might fall into… If we have management responsibility for someone, we probably feel we are expected to make their change and growth happen. But hang on… We know the way human psychology works, if any change is going to happen, it needs...
Fear

Fear

Fear is an inhibitor, for the most part—an inhibitor of evolution and innovation. Sure, sometimes a bit of a fright helps us get moving, but if we’re too scared to take risks, we can’t develop. So… If fear is part of the climate you create, you might...
The people are fine…

The people are fine…

The people are fine, mostly. It’s the systems and processes that are the problem. Last week my faith was to a degree restored in a large financial institution. That’s after an unnecessarily bruising experience at the hands of its automated procedures. Strange how so...
If you want to be in control…

If you want to be in control…

If you want to be in control, you’ll need to be smart. The more you want to be in the driving seat of the relationship, the harder it’ll be for the other party to bring their thinking, their knowledge and their ideas to bear on the issue at hand. And that means… It’ll...