by DavidFraser | Mar 29, 2013 | Change, Organizational Learning, Personal Mastery, Systems
Well, one of the troubles with profiling… In forming teams, it’s a good idea to bring together complementary skills and personality types. Diversity brings performance, though it may not be comfortable at first. So we reach for the psychometric tests—how...
by DavidFraser | Feb 1, 2013 | Change, Communication, Leadership, Organizational Learning, Systems
“Culture change program” “Public sector reform” “Get well program” We hear these phrases all the time. We might even use them ourselves. But there’s a problem… Using language like this, the hearers need to accept that what they were doing yesterday was wrong....
by DavidFraser | Nov 16, 2012 | Leadership, Learning, Organizational Learning, Wisdom
It comes as a bit of a jolt: What you thought was something which was true everywhere—that always applied—turns out to be just part of your map, a piece of your programming, in fact. It’s a healthy shock, of course, and one I’ve got more used to—enough to be more...
by DavidFraser | Oct 19, 2012 | Leadership, Learning, Organizational Learning, Personal Mastery, Relationship Skills
Read the literature on organizational learning and you’ll find convincing descriptions of how fear or embarrassment impedes learning by individuals and teams. When something doesn’t turn out as expected, it’s a very human reaction to seek to cover up the failing—to...
by DavidFraser | Jul 6, 2012 | Change, Leadership, Organizational Learning, Wisdom
If you don’t have authority to instruct change (do you ever?), here’s a way to look at what needs to happen… 1. Build rapport with a larger and larger set of people within the entity you hope to influence. 2. Then, as you change yourself, the rapport group...
by DavidFraser | May 24, 2012 | Learning, Organizational Learning, Personal Mastery
“If you are not seeing things properly, you have no hope of any sort of breakthrough,” so wrote Joshua Cooper Ramo in his thought-provoking book “The Age of the Unthinkable”, quoting the Buddhist principle of Right vision: Right intention: Right action (in that...
