by DavidFraser | Feb 21, 2014 | Change, Innovation, Leadership, Organizations
We’re addicted to control—control of our businesses, our public services, and our non-profits and charities. It seems so logical: The tighter we can nail down what happens in our organisations, the more efficient and reliable and predictable they will be. That...
by DavidFraser | Feb 19, 2014 | Change, Innovation, Leadership, Organizations, Personal Mastery
We generally want evidence that something works, and our first thought is it’s to be found “out there.” What have other people done? There are sound enough reasons for looking at things this way, and it can be important for influencing stakeholders...
by DavidFraser | Feb 17, 2014 | Leadership, Organizations, Relationship Skills
We like the idea of blanket coverage – everyone treated the same. A programme for all employees seems like a great idea. That way no-one is singled out. The trouble is… In the area of people skills, really everyone needs input specific to them, including...
by DavidFraser | Feb 14, 2014 | Change, Leadership, Organizations
To be influential takes consistency. You have to keep at it. Once you’ve said you stand for a particular thing, you really need to act congruently with that. This point could be understood as an aspect of branding, which suggests it’s a corporate kind of...
by DavidFraser | Feb 12, 2014 | Change, Leadership, Organizations, Personal Mastery
I don’t mean like your car… Do you need attention from other people? It’s often nice to have a little bit of attention, but does it always help you get what you want? Perhaps not… Conventional wisdom says that before you can be heard you have...
by DavidFraser | Feb 10, 2014 | Leadership, Organizations, Relationship Skills
It is considered a test of a group… Can it be together in silence? Can the people involved be in each other’s company without anything being said, or is it so uncomfortable that someone needs to fill the space and say something? If, in fact, the group can...