Are you a story-teller?

Are you a story-teller?

If not, maybe it’s time you were. As an engineer myself, this has been a difficult transition… You see, engineers don’t really do stories. But I have learned (eventually) that if you want to stimulate change in others, the best way to engage them is...
Be the boss or be the change?

Be the boss or be the change?

It’s a trap we might fall into… If we have management responsibility for someone, we probably feel we are expected to make their change and growth happen. But hang on… We know the way human psychology works, if any change is going to happen, it needs...
Fear

Fear

Fear is an inhibitor, for the most part—an inhibitor of evolution and innovation. Sure, sometimes a bit of a fright helps us get moving, but if we’re too scared to take risks, we can’t develop. So… If fear is part of the climate you create, you might...
The people are fine…

The people are fine…

The people are fine, mostly. It’s the systems and processes that are the problem. Last week my faith was to a degree restored in a large financial institution. That’s after an unnecessarily bruising experience at the hands of its automated procedures. Strange how so...
Are you holding process or outcome?

Are you holding process or outcome?

It’s worth being clear… With a group of people engaged in change, is your commitment to a process or to a specific outcome? If you feel you need to achieve a certain outcome, then fair enough, go for it to the best of your ability: Make your best case; listen...