by DavidFraser | Mar 20, 2015 | Change, Leadership, Organizational Learning, Systems
The short answer is ego. Organisations, teams, and individuals (including ourselves) have a habit of claiming to operate according to a set of theories that apply to our work. With the best of intentions, we set out to do our business based on a set of assumptions we...
by DavidFraser | Mar 13, 2015 | Change, Leadership, Organizations
In owning and operating something complex, like a house, for instance, it’s easy to let small flaws grow into big ones. If we don’t deal with minor issues in a relentless way, eventually the whole entity is degraded. It’s like that with a business or...
by DavidFraser | Feb 20, 2015 | Change, Leadership, Wisdom
Traditionally, we said “at the pace of the slowest man.” Nowadays, we’d say “person,” of course. In times of change, is that really right? Do we need to go at the speed of the team as a whole? Change does take time. We can accelerate it by providing suitable...
by DavidFraser | Feb 6, 2015 | Business, Change, Collaboration, Communication, Leadership, Learning, Relationship Skills
We don’t have all the answers. That’s true whether we’re on the outside of the issue looking in or on the inside looking out. The leadership team knows its business, whereas the change agent knows something useful the insiders don’t currently...
by DavidFraser | Jan 30, 2015 | Change, Leadership
They say the way we do anything is the way we do everything. When it comes to leadership and management, we tend to lead and manage in a paradigm dictated by our professional or vocational expertise—our worldview, if you like. For example… Scientists manage...
by DavidFraser | Jan 23, 2015 | Change, Leadership
The tea is poured. The seating is comfortable. The TV is OK. But the biscuit isn’t wanted. No big deal. It’s set down on the coffee table. The dog barks at the biscuit. The dog is hushed. The dog barks again, louder. The dog is given a bit of the biscuit. Soon, the...