by DavidFraser | Oct 10, 2016 | Leadership, Relationship Skills
Of course, it’s good to make up our own mind about whether something we’re doing is right or not. Nevertheless, a bit of external validation is still very welcome. We can seek it out ourselves, for our own needs. But what about other people—those we have reason to...
by DavidFraser | Oct 3, 2016 | Leadership, Relationship Skills
Which is more important: being fluent or being connected with your audience i.e. the other party? Traditionally, we pay a lot of attention to being fluent, even organising many aids to make sure we can join words together in a smooth and flowing way. Actually…...
by DavidFraser | Sep 12, 2016 | Relationship Skills
Sometimes we need to conduct a relationship through a third party. For example, we might be supplying something to our customer’s customer, and need to discern indirectly what they require. Unfortunately, the person or organisation in the middle may not be that...
by DavidFraser | Jun 27, 2016 | Leadership, Relationship Skills, Systems
Been reading Daniel Kahneman’s excellent and very useful “Thinking, Fast and Slow”… He says: If asked a difficult question we don’t know the answer to, we will normally pick an easier one we do have an answer to, and provide the answer to that one instead. And...
by DavidFraser | Jun 20, 2016 | Leadership, Relationship Skills
Leaders in businesses and organisations often say they want their people to step up and take more initiative. Unfortunately… Some, in the next breath, will say they want certain things done a certain way, and they’ll end up directing the action they want. Other...
