Are you holding process or outcome?

Are you holding process or outcome?

It’s worth being clear… With a group of people engaged in change, is your commitment to a process or to a specific outcome? If you feel you need to achieve a certain outcome, then fair enough, go for it to the best of your ability: Make your best case; listen...
If you want to be in control…

If you want to be in control…

If you want to be in control, you’ll need to be smart. The more you want to be in the driving seat of the relationship, the harder it’ll be for the other party to bring their thinking, their knowledge and their ideas to bear on the issue at hand. And that means… It’ll...
An engine needs a mechanic

An engine needs a mechanic

People on the outside of an organization have the freedom and perspective to see and articulate what’s going on in the inside. They’re not part of the system; they’re not constrained by the responsibilities of office; they’re not invested in the status quo. If wise,...