Do you know enough to not know?

Do you know enough to not know?

How much knowledge do you need to have before it feels OK to say you don’t know? Seems like a paradox, doesn’t it? If we know quite a bit about something, we probably have a good idea just how much we don’t know. And we have some authority. If we don’t know that much,...
Are you playing pinball?

Are you playing pinball?

It’s a strategy for corporate or organisational survival… “Getting the issue off my desk” (and onto someone else’s). I think we all do this, one way or another—in our personal lives too. It’s one way of coping with the volume of communication we have to deal...