by DavidFraser | Jan 14, 2015 | Personal Mastery
Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how we will react to it. That’s a problem. As W Edwards Deming said,...
by DavidFraser | Jan 12, 2015 | Relationship Skills
Our rational brain, and our education for that matter, would like us to believe that people make a decision to buy based on logic and the facts – that’s “buy” as in literally a sale, or perhaps just a decision to pay attention to someone or...
by DavidFraser | Jan 9, 2015 | Change, Leadership
We tend to be most comfortable working in the centre ground of our expertise—where we’re really pretty sure of our ground. Actually… That may not be what’s most useful to people, or to us. That may not be where we make the most difference, or learnt the most....
by DavidFraser | Jan 7, 2015 | Change, Personal Mastery
We tend to favour consistency. We act in a way that aligns with who we were before. Then everything is nice and tidy. It’s not embarrassing. It might be rather ineffective, or even plain wrong, but it’s not embarrassing to carry on in the same groove. We do all this...
by DavidFraser | Jan 5, 2015 | Change, Relationship Skills
We know new insights come to us when we look at things afresh. But it’s remarkably difficult to do that properly. Our minds get very comfortable with a particular way of looking at things, and of looking at people. That’s my experience anyway… Just...
