by DavidFraser | Jul 27, 2015 | Leadership, Relationship Skills, Wisdom
Sometimes revisiting a simpler way of life reminds us of important things: Take single track roads with passing places, for example… (We have these in Scotland, especially on the islands, but maybe not in your part of the world, I know.) In case you’ve never...
by DavidFraser | Jul 13, 2015 | Leadership, Relationship Skills, Sales
It depends, of course… …on the situation, our formal role within it (if any), our personal power or authority in the specific circumstances, the personalities of other people involved, and what we want or need to achieve. If our aim is to make a difference...
by DavidFraser | Jul 6, 2015 | Relationship Skills, Systems
…then our work is useless. We—or others—often congratulate ourselves on our efficiency in standardising a process or making electronic what once was a paper system. The trouble is… If in so doing we create something that no longer matches the cognitive...
by DavidFraser | Jun 29, 2015 | Leadership, Relationship Skills
We tend to feel uncomfortable if we don’t have complete control of the situation we are in. And yet, sometimes – often? – we need to let go and accept that if the team as whole is going to make progress, we can’t keep a tight rein on...
by DavidFraser | Jun 22, 2015 | Leadership, Relationship Skills, Sales
We might not be able to address someone’s needs directly: We may not be able to provide the specific thing they say they are looking for right now. But perhaps we can see something even more important we believe they need—something they don’t see themselves, so much...
